Clinical governance
Clinical governance is central to our commitment to delivering high-quality care. With over 140 clinicians employed in Acacium Group’s management teams, we ensure that the highest standards of clinical governance are integrated into every aspect of our service.
Our approach
We believe that excellence in clinical care begins with strong systems and a culture of continuous improvement. Our comprehensive clinical governance framework ensures:
Commitment to quality and learning
We are dedicated to maintaining the highest standards of care through ongoing education, training and development for our staff.
Continual improvements
Our focus is on consistently enhancing our processes to deliver better outcomes for patients, residents and clients.
Compliance and best practice
We rigorously follow all relevant Australian regulations, national and local guidelines and best practices, ensuring we meet and exceed contractual requirements.
Why partner with Lyptus?
Working with Lyptus provides peace of mind knowing that our clinical governance is backed by:
Expert leadership and governance
Dedicated professional team
Our clinical governance is guided by a team of dedicated professionals, including trained case investigators, case managers and a clinical director focused on risk management and regulatory compliance.
Health and safety expertise
Led by a specialised health and safety board, our team is qualified and ensures strict adherence to safety standards.
Comprehensive policies and procedures
Robust framework
We operate within a robust framework of over 80 policies and 160 standard operating procedures, forming the backbone of our clinical governance activities.
Quality and safety meetings
We hold monthly quality and safety meetings to assess and improve our practices across the organisation continually.
Compliance and risk management
Claims management
Our claims management process is designed to handle all issues efficiently and transparently, ensuring effective risk management.
Integrated contract reviews
Our comprehensive contract and tender review process ensures compliance with the latest regulations and seamless updates to our business processes.
Continuous improvement and reliability
Incident and complaint management
Our comprehensive contract and tender review process ensures compliance with the latest regulations and seamless updates to our business processes.
Business continuity
Our robust business continuity plans ensure consistent service delivery for Australian health and aged care providers, even in the face of market challenges.
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