Managed service programme (MSP)
Committed to addressing the evolving needs of the health and aged care sector, our MSP aligns with your strategy to ensure sustainability and scalability, helping your organisation and its people to thrive.
What is an MSP?
Lyptus Managed Service Programmes (MSP) provide Australian health and aged care providers with a comprehensive workforce solution that covers talent acquisition, supplier management and strategic workforce planning.
MSP models we offer
Like the people you care for and those who care for them, your organisation’s needs are unique. Benefit from flexible service models tailored to meet your unique workforce needs.
Master vendor
As your master vendor, we streamline workforce management for Australian health and aged care providers by acting as your single point of contact for all flexible workforce needs. Our service includes direct sourcing and coordination with other staffing suppliers to ensure your workforce requirements are consistently met.
We deliver high fill rates that maintain staffing stability, reduce costs and minimise clinical risks through our strict quality controls. With over 40 years of expertise in the health and aged care sectors, we offer a reliable, cost-effective solution that enhances the efficiency of your workforce strategy, allowing you to focus on providing exceptional patient care.
Neutral vendor
Our neutral vendor service provides access to the workers you need at agreed rates sourced from a thoroughly vetted network of recruitment suppliers.
As your trusted MSP provider, we manage your entire contingent workforce, regardless of where they’re sourced. This approach ensures cost-effective staffing solutions while maintaining control and consistency across your workforce.
Our streamlined recruitment process enhances efficiency and productivity, allowing you to focus on your core operations with confidence while we take care of all your staffing needs.
Hybrid
Combining the benefits of both master vendor and neutral vendor models, our hybrid service offers you unmatched flexibility to meet your unique staffing needs.
This solution is ideal for managing temporary staffing across multiple locations or specialisms. Partnering with us gives you access to a diverse talent supply chain, customised to your specific requirements while enjoying the simplicity and efficiency of working with a single supplier that truly understands your organisation.
Our approach ensures consistent, high-quality staffing and streamlines your processes, providing you with greater control and adaptability in managing your workforce.
Master vendor
As your master vendor, we streamline workforce management for Australian health and aged care providers by acting as your single point of contact for all flexible workforce needs. Our service includes direct sourcing and coordination with other staffing suppliers to ensure your workforce requirements are consistently met.
We deliver high fill rates that maintain staffing stability, reduce costs and minimise clinical risks through our strict quality controls. With over 40 years of expertise in the health and aged care sectors, we offer a reliable, cost-effective solution that enhances the efficiency of your workforce strategy, allowing you to focus on providing exceptional patient care.
Neutral vendor
Our neutral vendor service provides access to the workers you need at agreed rates sourced from a thoroughly vetted network of recruitment suppliers.
As your trusted MSP provider, we manage your entire contingent workforce, regardless of where they’re sourced. This approach ensures cost-effective staffing solutions while maintaining control and consistency across your workforce.
Our streamlined recruitment process enhances efficiency and productivity, allowing you to focus on your core operations with confidence while we take care of all your staffing needs.
Hybrid
Combining the benefits of both master vendor and neutral vendor models, our hybrid service offers you unmatched flexibility to meet your unique staffing needs.
This solution is ideal for managing temporary staffing across multiple locations or specialisms. Partnering with us gives you access to a diverse talent supply chain, customised to your specific requirements while enjoying the simplicity and efficiency of working with a single supplier that truly understands your organisation.
Our approach ensures consistent, high-quality staffing and streamlines your processes, providing you with greater control and adaptability in managing your workforce.
Benefits
Our managed service programme (MSP) delivers benefits including:
Improved visibility
Gain comprehensive insights into your workforce spending and operations with accurate and comprehensive management information (MI) and performance metrics.
Cost savings
Achieve immediate and long-term cost savings with direct sourcing, effective supply chain management, preferential rates, cost management and operational efficiencies.
Access to talent
Strengthen your workforce with our market-leading attraction campaigns, seamless recruitment processes and retention plans that reduce your time to hire.
Enhanced control
Standardise processes and policies across the recruitment workflow and suppliers, improving the hiring manager experience. With co-created workforce solutions tailored to your needs, delivering time savings and continuous improvement.
Compliance
Our expert clinical governance upholds your commitment to patient and worker safety. We keep workers, patients and residents safe in all we do and ensure compliance with relevant framework requirements and labour laws.
Supply chain management
Leverage Acacium Group’s supply chain to ensure seamless collaboration with trusted, market-leading suppliers in Australia.
Frequently asked questions (FAQs)
To choose the right MSP model for your organisation, consider your business goals, desired level of control, budget, and the complexity of your workforce needs. As your workforce partner, we can support you in choosing whether a master vendor, neutral vendor or hybrid model works best for you.
An MSP improves cost efficiency by consolidating staffing processes, negotiating better rates with suppliers, reducing overtime costs and minimising administrative overhead. They also provide transparency through detailed reporting, helping organisations make informed decisions.
MSPs ensure compliance by maintaining rigorous processes for vetting and onboarding staff, staying up to date with industry regulations and conducting regular audits. Clinical governance is at the core of our commitment to delivering high-quality care.
We work with public, private and not-for-profit health and aged care providers throughout Australia. Our unparalleled community of clinicians enables us to fulfil your specific recruitment needs – even at short notice!
Technology plays a crucial role in MSPs, enabling efficient management of the staffing process through Applicant Tracking Systems (ATS), Vendor Management Systems (VMS) and real-time data analytics. These tools help in optimising staffing levels, predicting future needs and ensuring compliance.
An MSP provides a responsive service with access to a large, pre-vetted talent pool that can be mobilised quickly to meet urgent staffing needs. They typically have processes in place to ensure rapid placement during crises or sudden spikes in demand.
Challenges in implementing an MSP may include resistance to change, integration with existing systems, and alignment with organisational culture. These are addressed through clear communication, customised implementation plans and ongoing support from the MSP provider.
Contact us
Learn more about how our workforce solutions can help your organisation and its people to thrive.